Inside Delta Air Lines Customer Care

Part 1.

As regular Airplane Life followers know, we are embroiled in a dispute with Delta Air Lines regarding a measly 20,000 SkyMiles.

I have been advised not to discuss specifics. I can, however, speak in generalities about the experience for the enlightenment of our readers.

So let's start with a hypothetical flyer named Alice who books an award ticket on Delta's website, and later thinks that she's been robbed.

Alice wants indemnification for what she feels is fraud. So she sends a polite and well crafted message to Delta Customer Care.

Initially, all such correspondence are routed through Headquarters in Atlanta.

Then things get interesting.

More in our next installment. We'll be off to India ....

N6703D Delta Song Boeing 757

Hey Delta, I haven't forgotten that you still owe me 20,000 SkyMiles. You've been wrong before, and you're wrong now.

Dual V-Twins

A double-shovel at a 70's car show.

Name that airport ...

We'll start off easy ...

Pikes Peak Cog Railway

Some of the more prominent aviation photographers also like trains. Go figure.

More to come....

More F-15's at Luke AFB

As long as the previous post brought us here, we might as well look at old slides.

Ship 7073 has an interesting pattern on the top of the wing. To replicate a MiG-25 signature?

  

Luke AFB Check 6

Legend has it that back in the 70's/80's, "CHECK 6" was written in Cyrillic on top of one of the buildings at Luke so the Soviet Zenit 4's would photograph it as they passed over Fighter Country.

Around the same time, we would occasionally buy Swinkels in 11oz bottles.

Париж авиасалон Ле-Бурже 1999

Харьковский Ан-74ТК-200 кабриолет самолета.

Бе-200 Альтаир Многоцелевой самолет-амфибия.

Virtual Stewardess App For iPhone

We're not supposed to be passing this along, but our Tech editor showed us a "sneak peek" of this stunning new app. No information on price or release date.

GLEX of the Day Winner : N10SL

Congratulations to Michael Eisner of Beverly Hills. You've won two free pictures of your Global Express on Airplane Life !

Coast Guard C-130 1701 Barbers Point

In addition to the many stars of constellation Hercules, there are two globular clusters that just on their own have hundreds of thousands of stars within them.

Remembering 9/11

On this day, we pause to remember the victims & heroes of September 11, 2001. We took these little pictures in 1990. The first was taken from the top of the Statue of Liberty, through a window on Liberty's crown. The second shows people standing in line to visit the observation deck of the south tower. God Bless America...

    

Delta Boeing 727 N496DA

Hey Delta. Don't forget you still owe me 20,000 SkyMiles.

Crying Baby On The Plane

Isn't it adorable. On a brand new Midway Airlines MD-87 to Chicago. And they forgot to load the liquor cart. They FORGOT.

DC-7C Seven Seas N777EA Goodyear

This plane has been at GYR for 30 years that I know of. Picture taken last October.

Our New Blog Name

The name of this blog has changed from "Airplane Lifestyle," to what you see now. This was done after I found a "rap" song with the former name. Apparently, we were, "Just short of success" once again ....

N975TW American Airlines TWA MD-83 Long Beach Factory

Happy Labor Day from Airplane Life!

Exotic Cars California

We know what you are thinking ...

"For the price of one of those cars, I could get a super-nice King Air."

At Airplane Life, we agree. But we'd still like a few of the cars ...

Aston Martin :

Audi :

Bentley  :

Shelby A/C Cobra :

Lamborghini :

Ford GT40 :

Mercedes :

Collections gone mad !

I noticed this "music themed" dashboard in some guys car today, and thought, "Why would anyone do that?"

... because collecting die cast airplanes makes so much more sense ...

DASR-11 Airport Surveillance Radar

But that brand new DASR-11 sure is a beauty ....

Curtiss C-46 Commando

Not often that the C-46 comes up in everyday conversation, but it happened. We shot this one in 1995 at Las Cruces. Dedicated to the late Harry Clark, Jr.